Author: Bfsinxt Desk

Fibe (formerly EarlySalary), a fintech said it has significantly enhanced customer experience and has reduced the response time by 99% through its association with Locobuzz, a CX management platform. Fibe in a press release said it has over 5 lakh active customers and handles over 10,000 monthly conversations. It said to improve customer efficiency it tied up with Locobuzz to efficiently manage customer interactions. Fibe says, the primary objective of the association was to proactively engage with inquiries, requests, and feedback across various digital channels, while tracking untagged mentions, managing multi-channel conversations, and gaining competitive insights. Fibe claims that the tools…

Read More

CRIF High Mark, a leading Indian credit bureau, in collaboration with Digital Lenders Association of India (DLAI) – the national level industry association of digital lenders with 100 members, has launched the first edition of the ‘CRIF – DLAI FinTech Barometer Vol I Personal Loans – Deep dive,’ recently. CRIF High Mark and DLAI have analysed the role of digital lenders in overall Personal loans and Short-term Personal Loans from March’20 to Sept’23. These categories drive credit coverage and financial inclusion. This report is based on data reported to the Bureau as on Sept’23 and data from 52 DLAI members…

Read More

Vishal Gupta, CEO of PhonePe Insurance said, “PhonePe’s innovative approach and customer-centric solutions have played a pivotal role in reshaping the landscape of the digital insurance space. True to its ethos of positive disruption, PhonePe is revolutionizing the insurance buying experience in India. Our monthly premium plan for health insurance is another step in our commitment to providing innovative, customer-friendly solutions that truly address the needs of the modern Indian consumer. “

Read More

Karnataka Bank and Clix Capital, a non-bank lender, have entered into a strategic digital co-lending partnership through Yubi Co.lend Platform. This partnership is focused on providing loans to the Indian MSME sector which is one of the biggest contributors to India’s GDP and employment growth. The partnership combines Karnataka Bank’s low cost of funds, end-to-end digital capabilities and expertise to offer credit facilities to this segment along with Clix Capital’s strong & easy lending tech platform and robust due diligence. The partnership aims to provide seamless financing solutions, conveniently and economically in a digital manner, thereby enabling both the partners…

Read More

Federal Bank announced the Financial Results for the quarter ended 31st December 2023. The key highlights of the results on a Y-o-Y basis are as follows: Total Business of the Bank reached Rs 438776.39 Cr Net Profit highest ever @ Rs 1006.74 Cr, grew 25.28 % Operating Profit @ Rs 1437.33 Cr ROA for Q3 stood at 1.39% and ROE stood at 14.80 % GNPA and NNPA at 2.29% and 0.64% respectively. Total Deposits increased by 18.96 % Total Net Advances increased by 18.44 % Highest ever Net Interest Income at ₹ 2123.36 Cr, grew by 8.53 % Shyam Srinivasan, Managing Director…

Read More

PhonePe, announced the appointment of Ritesh Pai as CEO of its International Payments business. Ritesh is a seasoned Digital Payments sector leader with a proven track record of launching innovative solutions and structuring strategic business partnerships globally. In his last role, as the President – Products and Solutions at TerraPay, he was responsible for launching and implementing payment products and solutions globally. Prior to that he served as the Senior Group President & Chief Digital Officer at Yes Bank, where he led the digital strategy and transformation for the bank and launched multiple successful partnerships with many of today’s leading…

Read More

PhonePe, recently announced the launch of a new ‘Credit’ section on its platform. The new section will allow users to view their credit bureau score without any additional cost, conveniently manage their credit/ Rupay cards and repay loans and credit card bills. The Credit bureau report also provides users with summarized credit insights such as their credit utilization, credit age, on-time payments, and more. PhonePe started with the objective of making payments ubiquitous on the UPI platform. Following its leadership in Payments, PhonePe segued into providing simple & intuitive tools for customers to achieve their financial goals by launching financial…

Read More

Shachindra Nath, Founder and Managing Director of U GRO Capital, commented on the collaboration, saying, “This transaction is proof of U GRO Capital’s ability to forge partnerships with and attract funding from reputed global DFIs. We share a common vision of financial inclusion with impact funding organizations and are excited to collaborate with FMO to meet the diverse financial needs of India’s underserved MSMEs. Impact investors are critical funding partners in enabling us to bridge India’s massive credit gap in the MSME sector, and we will continue to leverage our technology and credit expertise to service MSMEs across the spectrum via our multi-channel distribution model.”

Read More