Union Bank of India on October 16 launched digital banking units.
Digital Banking Unit (DBU) is a specialized fixed-point business unit / hub housing certain minimum digital infrastructure for delivering as well as servicing existing financial products & services digitally, in both self-service and assisted mode.
Union Bank of India opened DBUs in following six centres
The objective of DBUs is to increase the digital penetration of financial services by providing cost effective, convenient access with enhanced experience using paperless secured and connected environment with most services being made available in self-service mode.
DBUs will function as independent branches with formats and designs most appropriate for digital banking users. DBUs will have self service an assisted zone apart from customer education and training zone to conduct awareness programs
Union Bank of India said it has made operational 27 services in all the 6 DBUs inaugurated today.