Strap: Private general Insurer, Liberty General Insurance has launched Liberty365 to fasten the claims experience of customers.
Copy: Liberty General Insurance has rolled out Liberty365 where claims will be now serviced on weekends and holidays. One of its kind consumer focused initiative where LGI will process claims on all days of week unlike few insurers where it is being done only on weekdays.
LGI will be offering this facility at no extra cost and claims will be processed in-house by LGI’s teams comprising of automobile and health insurance experts, ensuring claimants don’t have to wait for weekend to pass to avail of LGI’s claim service.
Motor insurance customers, vehicle inspections and cashless repair approvals upon filing a claim as well as for post repair approvals for timely delivery of the vehicle at the participating workships for claims up to Rs 50,000 for private cars and up to Rs 10,000 for two wheelers.
Roopam Asthana, CEO & Whole Time Director, Liberty General Insurance said, “Customer centricity is at the heart of all endeavors that Liberty General Insurance undertakes. We care for our customers and want them to live safer and more secure lives. At the same time, we want to ensure that we are accessible to our customers when they need us – any day of the week. This initiative is a strong reaffirmation of our long-term commitment to our customers and to the growing general insurance industry in India.”