We seek customer queries and build them on use-case basis and then deploy to serve the customer, which has been successful for us, said Fadi Moubarak of Avaya.
Kotak Group marked the launch of Kotak Private with Live Your Purpose – its new brand theme that enables clients to take their minds off their money, and pursue their deeper calling in life.
Today’s empowered customers prefer a digital approach to obtain round the clock assistance, easy accessibility, data security, and personalization in their service.