Aditya Birla Housing Finance Limited (“ABHFL”), a fully owned subsidiary of Aditya Birla Capital Limited, has announced the launch of ‘ABHFL- Finverse’, a unified digital lending platform aimed at re-imagining the home loan experience for customers.
The platform will digitize the entire lending process from prospecting to disbursement, providing customers with a seamless experience journey, faster turnaround of loan application, greater transparency of loan status and real-time updates. It will also serve as a holistic digital ecosystem, connecting customers, partners, employees, and vendors on a common platform, thus resonating ABHFL’s focus on customer satisfaction and convenience.
Pankaj Gadgil, MD & CEO, Aditya Birla Housing Finance Ltd., said, “At ABHFL, we are building all our solutions and offerings with customers at the centre of everything. Through ABHFL- Finverse, we are empowering customers with benefits like home loan tracking feature which enables real-time updates, seamless navigation, and a completely paperless experience. All our solutions are aimed at transforming customer journeys by significantly reducing turnaround time, and making home loan experiences simpler, faster, and accessible to a wider customer segment.”
ABHFL- Finverse has been co-created in collaboration with Tata Consultancy Services (TCS), leveraging their combined experience in technology solutions and deep understanding of financial services to develop a robust and efficient platform.
